wowNice® by EasyHear®
Logital Co. Limited respects Personal Data Policy and is committed to full implementation and compliance with the data protection principles and all relevant provisions of Hong Kong Personal Data (Privacy) Ordinance. In doing so, we ensure that the staff involved in handling personal data comply with appropriate standards of securely and confidentiality.
1. The App Enables
- Personalize the listening settings of your assistive listening device.
- Remote support by a hearing care professional in some countries. Call your local distributor for an appointment.
- Optional notification services to you, including software update, appointment reminder and new products information.
2. The Personal Information We Collect and Use
To be able to provide remote support to you, we need to collect identification data of your assistive listening device such as serial number and settings. We need to collect the technical custom settings you have made in the app to personalize your assistive listening device programs. We also need access to the assistive listening device connection status of your phone. If you allow, we may also use your data in a de-identified form to improve our services.
Whenever you use our Mobile Service, if an error occurs in the app, your data and information will be logged through third-party service providers. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date you use our Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These files will be sent from the websites to your browser that you visit and store on your device.
Links to Other Sites
3. Sharing and Disclosing Your Personal Data
With your consent, we will share your personal data and your health information with your hearing care professional so that they can improve your assistive listening device fitting status.
We might share your personal data with governmental authorities, as far as this is necessary by request or authorize, to protect your, our, or others’ rights and to maintain the security of our services applicable by laws or other governmental regulations. In the event where we are legally permitted, we will disclose personal data prior to your consent.
If you have any doubt about how your personal data is used by the hearing care professional, please contact the hearing care professional directly. Abuse of your information by the hearing care professional reflects the personal integrity of the hearing care professional. The Company is not responsible for how, when and where the hearing care professional uses and/or discloses this information.
4. De-identify Your Personal Data
We may also disclose de-identified data to our partners, e.g. research institutes such as universities for scientific and research purposes or external consultants working for wowNice® to improve services and products offered to you. In no circumstances shall such de-identified information include any personally identifiable information.
5. Storing Your Personal Data
The personal data we collect will be stored securely and confidentially, and used in accordance with the above purposes.
6. Data Retention
Personal data you provide and/or we collect from you will be retained during your relationship with the Company. If you do not accept further consultation from our hearing care professional for five years after data collection, your personal data will be deleted. You have the right to withdraw your consent and/or to delete your account by notifying us in written form.
7. Right to Access and Correction
Under Hong Kong Personal Data (Privacy) Ordinance, individuals have the right to request access to and the correction of their personal data. Should you wish to access or correct your personal data held by us, please send your enquiry or request to firstname.lastname@example.org.
8. Changes to This Statement
9. Data Protection Enquiries
Enquiries should be addressed to:
DATA PROTECTION CONTROLLER
Logital Co. Limited / Rm 901-902, 9/F, Nathan Centre / 580G-K Nathan Road, Mongkok, / Kowloon, Hong Kong.